Impiana Klcc Hotel | Kuala Lumpur ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

13 Jalan Pinang, Kuala Lumpur, Malaysia, 50450

“The hotel's location made exploring KLCC and Pavilion effortless and enjoyable.”view full review

Impiana Klcc Hotel offers 519 elegantly designed rooms, ranging from Superior to Impiana Suite, ensuring comfortable accommodations for various travelers. This 4-star Kuala Lumpur hotel features exceptional dining options and direct access to the Pavilion-KLCC pedestrian bridge, enhancing convenience for guests exploring nearby iconic landmarks.

Rooms & Amenities

Rooms at Impiana Klcc Hotel vary from Superior to Impiana Suite, featuring modern amenities such as a 50" big screen TV, free Wi-Fi, and minibars. Accommodations provide complimentary bathroom amenities, a safe box, and coffee and tea facilities.

Dining Options

Dining at Impiana Klcc Hotel includes four outlets: Tonka Bean, Bohemia Coffee Bar, Oswego, and Cedar On 15, offering an array of Continental, American, and Malaysian options. Guests can enjoy a buffet featuring over 78 dishes and 12 flavors of Baskin Robbins ice cream.

Leisure & Relaxation

Leisure facilities include an infinity swimming pool and a fitness gym equipped with the latest exercise machines. The signature Swasana Spa provides various reflexology treatments, promoting relaxation for guests.

Business & Local Attractions

Impiana Klcc Hotel provides business travelers with a grand ballroom and two meeting rooms equipped with state-of-the-art audio and visual technology. Additionally, the hotel's strategic link to the Pavilion KLCC and proximity to landmarks like the Petronas Twin Towers and Kuala Lumpur Convention Centre enhance its appeal.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room Room

Max:

2 persons

390 sq. feet

Bed options:

1 King-size bed

City view

Shower

Air conditioning

room details

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Deluxe Twin Room Room

Max:

2 persons

390 sq. feet

Bed options:

2 Single beds

City view

Shower

Air conditioning

room details

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Deluxe King Plus Room

Max:

2 persons

390 sq. feet

Bed options:

1 King-size bed

City view

Shower

Air conditioning

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Kuala Lumpur 2.0 mi

Airports

Sultan Abdul Aziz Shah (SZB) 19.4 mi

Kuala Lumpur International (KUL) 37.5 mi

Train

Ampang Park Station4000 ft

Old Kuala Lumpur Railway Station 1.6 mi

Underground

Bukit Bintang3000 ft

Tun Razak Exchange 1.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast

“I had a lovely experience with the breakfast buffet, which had a great variety of options. Made, our chef for the week, prepared delicious scrambled eggs that I couldn't get enough of. It was the perfect way to start each day during my stay.” view full review

Relaxing Club Lounge

“The Club Lounge was a wonderful retreat where I could unwind. I loved the afternoon tea served between 3 PM and 5 PM, along with the pre-dinner cocktails from 5:30 PM to 7:30 PM. The ambiance was cozy, making it a perfect place to relax after a day of exploring.” view full review

Spacious Premier Club Room

“I had the pleasure of staying in a Premier Club Room on the 24th floor. It was so spacious, especially since it was a corner room offering fine views of the Petronas Towers. The room design was comfortable, making my stay even more enjoyable.” view full review

Comfortable Sleeping Arrangements

“The bedroom was truly comfortable, with a cozy bed that allowed me to rest well after busy days. The spacious layout added to the comfort, making it a cute space to return to each evening.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Spa & Leisure

Outdoor swimming pool
Sun loungers
Live entertainment
Spa & wellness centre
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

13 Jalan Pinang, Kuala Lumpur, Malaysia, 50450

Map view

13 Jalan Pinang, Kuala Lumpur, Malaysia, 50450

City landmarks

Event hall

Petronas Twin Towers

2100 ft

Park

KLCC Park

4900 ft

Mall

Chinatown

1.5 mi

Landmark

Dataran Merdeka

1.3 mi

Market

Central Market

1.6 mi

Landmark

Alor Street

4200 ft

Mall

Fahrenheit 88 Shopping Mall

2800 ft

Museum

Petrosains Science Discovery Centre

2300 ft

Mall

Sungei Wang Plaza

3600 ft

Mall

Lot 10

3200 ft

Pagoda

Sri Maha Mariamman Temple

1.2 mi

Landmark

Low Yat Plaza

4300 ft

Event hall

Petronas Philharmonic Hall

2100 ft

Stadium

Merdeka Stadium

1.3 mi

Stadium

Stadium Negara

1.3 mi

Landmark

Avenue K Shopping Mall

3000 ft

Park

KL Forest Eco Park

1.1 mi

Mall

Bukit Bintang

3200 ft

Theme Park

Berjaya Times Square Theme Park

1.1 mi

Landmark

Sultan Abdul Samad Building

1.7 mi

Shopping Area

The Weld

1.1 mi

Nearby

Mall

Suria KLCC

1900 ft

Aquarium

Aquaria

1700 ft

Event hall

Kuala Lumpur Convention Centre

800 ft

KLCC - Bukit Bintang Pedestrian Walkway

500 ft

Mall

Pavilion KL

1900 ft

in front of Suria and Petronas

Lake Symphony

1300 ft

Gallery

Galeri Petronas

1800 ft

Museum

Telekom Museum

1700 ft

No 76

Dialogue in the Dark Experiential Learning Centre

1900 ft

Restaurants

Naughty Nuri's Life Centre

1800 ft

Life Centre 20 Jalan Sultan Ismail Kuala Lumpur

Madam Kwan's

1900 ft

168 Jalan Bukit Bintang Pavilion Shopping Centre

Tonka Bean Cafe

200 ft

13 Jalan Pinang Impiana KLCC Hotel

JP teres

300 ft

12 Jalan Pinang

Tujo

900 ft

9 Jalan Pinang Ascott

Nipah

2100 ft

Equatorial Plaza

Din Tai Fung Pavilion KL

1700 ft

168 Jalan Bukit Bintang Lot 6.01.05

Seven Ate Nine

800 ft

The Ascott Kuala Lumpur 9 Jalan Pinang

Poolhouse

800 ft

12 Jalan Pinang Grand Hyatt Kuala Lumpur

Gusta Cafe

1500 ft

20 Jalan Perak B2-3-3A Soho Suites at Klcc

Reviews and Ratings

Reviews from guests about their experience.

94%

loved their spa retreat and can’t wait to return.

9.4/10

Perfect

Rooms

6.2

Location

9.4

Service

6.0

Dining

6.8

Helen

United Kingdom, March 2025

6.6/10

My stay at Impiana KLCC Hotel was a mixed bag. While the friendly staff and the fantastic breakfast really stood out, the overall condition of the facilities left much to be desired. The rooms felt tired and in need of maintenance, which detracted from my experience.

Rooms

5.0

The room was spacious and had a lovely view of the Petronas Towers, but it was showing signs of wear. The floor was creaky, and I noticed some visible dust on the bed lamps. The bathroom had cracks in the shower tiles, which was disappointing for a hotel of this standard.

Service

7.0

The reception staff were friendly and welcoming, which instantly made me feel more at ease. However, I did find the club lounge staff somewhat lacking in warmth. It was a mixed experience where I felt some team members could have been more attentive.

Location

9.0

The hotel's location is fantastic, with easy access to the Pavilion Mall and KLCC convention center via connected pedestrian bridges. This made it super convenient to explore the area.

Dining

8.0

I really enjoyed the breakfast buffet, as there was a wide selection of fresh and delicious options. However, I noticed some items could have been warmer. The overall dining experience was pleasant but not without its flaws.

Facilities

6.0

Facilities like the pool were decent, but I found it to be on the smaller side. The gym appeared well-equipped, but the overall ambiance of the hotel felt dated.

Steve

United Kingdom, January 2025

6.6/10

My stay at Impiana KLCC Hotel was a mixed bag. While the location is fantastic with easy access to KLCC and Pavilion, my experience with service was hit-or-miss. I encountered some friendly staff like Ms. Maya and Ms. Shaza, who definitely made an effort to make my visit enjoyable, but I also faced issues like a lack of communication regarding an extra bed I requested. Overall, I feel the hotel's amenities and helpful ambiance make it a solid choice, but there's room for improvement in service consistency.

Rooms

5.0

The rooms were comfortable, but I had a mix with what I originally booked. One room was dark and had maintenance issues, but after a switch, I felt better about my stay.

Service

5.0

Service ranged from excellent to frustrating. While some staff were standout, others seemed overwhelmed and unhelpful, especially with my extra bed request.

Location

10.0

Location can't be beat. Got direct access to shopping centers like Suria KLCC and Pavilion, which made exploring downtown a breeze.

Dining

6.0

Dining options were fine, though I felt they leaned heavily towards Asian cuisine. It was crowded during breakfast, making it tough to find a seat at peak times.

Facilities

7.0

Facilities were decent. Enjoyed room service and the welcome drink, but there were times when it felt like more maintenance was needed.

Emily

United Kingdom, December 2024

6.4/10

I had a somewhat disappointing stay at Impiana KLCC Hotel. While the location is excellent, being just a walk away from the Petronas Towers and shopping centers, I faced several service-related issues. The room I checked into initially was not what I had booked, and it was not in great condition. However, moving to the correct room later improved my experience significantly.

Rooms

5.0

My experience began poorly when I was given an inferior room instead of the premier king club I booked. The first room had leaking water in the bathroom and a non-functional safe, and it took several hours before I was moved to the right room. The upgrades to the Deluxe Suite later did improve my stay, though the initial setback was disappointing.

Service

5.0

I found the staff to be friendly, particularly in the club lounge, but the overall service was inconsistent. There were delays at reception, and I felt that the staff could use more training to handle guest requests better. I had to remind them of my issues, and the initial room situation was handled poorly.

Location

9.0

The location is where this hotel shines. I loved being so close to major attractions like the KLCC and Pavilion shopping mall, which are easily accessible via covered walkways.

Dining

6.0

I had to rely on room service due to inconsistent restaurant hours, but I appreciated the option to dine at the 24-hour restaurant, which I later found out closed earlier than advertised. The breakfast was decent, especially at the club lounge.

Facilities

5.0

The hotel's facilities are good, but basic issues such as cleanliness and functionality (like the hot water issue I encountered) marred my experience. More attention to housekeeping could certainly elevate the stay.

Olivia

United Kingdom, November 2024

5.8/10

I had a pleasant stay at Impiana KLCC, mainly thanks to its unbeatable location near the Petronas Twin Towers and the KL Convention Centre. The friendly staff and nice spa added to the experience, but I was disappointed with the breakfast options, which could use more variety. Overall, it was a good experience, but there's room for improvement.

Rooms

8.0

I stayed in a Club Deluxe King Room, which was spacious and comfortable (the bed was amazing!). However, I had some issues with the view, as it didn't match my expectations of overlooking the Twin Towers.

Service

6.0

The staff were generally friendly and responsive, though I had a humorous yet unfortunate experience when I requested bath salt and received cooking salt instead. It highlighted a clear need for training when it comes to specific guest requests.

Location

10.0

The hotel's location was perfect, with easy access not only to major attractions like KLCC and Pavilion, but also public transport options like the Go KL bus directly in front of the hotel.

Dining

6.0

Dining at the hotel left something to be desired. The breakfast menu lacked variety, especially for international guests, and I found the selections to be quite basic. Even hard-boiled eggs for my child were unavailable, which was quite disappointing.

Facilities

7.0

The facilities were decent, with quick room service and good air conditioning. I appreciated the spa and free parking, but I did encounter some maintenance issues during my stay that could have used more attention.

Scarlett

United Kingdom, November 2024

5.4/10

I had a fantastic stay at Impiana KLCC Hotel! The room was spacious and incredibly comfortable, with a amazing view that I enjoyed, especially at night. The breakfast provided a good variety of choices, catering even to vegetarians, which was a nice touch. Although I noticed some new staff who seemed a bit unsure, the friendly atmosphere made up for it. Overall, it was a great experience! 😊✨

Rooms

8.0

The Deluxe Twin Room was huge and clean, equipped with all necessary amenities.

Service

7.0

The staff, especially Rosnaini and Ayad, were helpful and accommodating. However, some new staff seemed a bit nervous.

Location

9.0

The location is prime, just a 10-minute walk to the Petronas Towers and connected to Pavilion via an air-conditioned walkway.

Dining

8.0

Breakfast was diverse and enjoyable, though some dishes may be unusual for European tastes.